Compliance

Financial Services Guide

This is a guide that contains information about Brokers National providing you with financial advice. It explains the financial service offered, the fees charged and how we will deal with complaints.

Privacy Policy

This Privacy Policy describes our current policies and practices in relation to the collection, handling, use and disclosure of personal information. It also deals with how you can complain about a breach of the privacy laws and how you can access the personal information we hold and how to have that information corrected.

NIBA Insurance Brokers Code of Practice

All reputable professions are governed by a strong code of practice – and insurance broking is no different.

The Insurance Brokers Code of Practice is an agreement between NIBA and its members, which sets out the minimum service standards that clients can expect from brokers. It also outlines how complaints and disputes regarding potential breaches of the code can be resolved.

The Code aims to:

  • build professional competence in the broking profession; and
  • increase consumer confidence in insurance brokers – and the role they play in the insurance process

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